Highfield Level 2 Diploma in Retail Skills (RQF) 600/4318/0

This regulated qualification is aimed at individuals who are working within a retail environment, who would like to further their skills as sales assistants.

This qualification is designed to support a role in the workplace or for learners who are looking to develop their knowledge and understanding to obtain employment within the sector, perhaps as sales assistants or stockroom assistants.

Duration: 240 hours and of this 73 are recommended as guided learning hours

What you will study:

Work effectively in a retail team, place goods and materials into storage in a retail environment, assemble products for display in a retail environment, identify and report the presence of pests, diseases and disorders, promote loyalty schemes to customers in a retail environment, promote a retail store's credit card to customers in a retail environment and reduce security risks in a retail environment.

How You Will be Taught

This qualification is assessed by a portfolio of evidence.

What can I do once I have completed the course?

On successful completion of this qualification, learners may wish to continue their development by undertaking one of the following qualifications:

  • Highfield Level 3 Diploma in Management

Apply today!


Duration: 18 weeks
Tuition: Flexible learning is available

* Fee remission is available to those unemployed, looking for work and receiving valid benefits, and not on the work programme.